Shipping policy

 

Shipping

Shipping is free on all orders.

We usually take 1-3 business days to arrange shipping.

Our Economy Shipping option usually takes 7-15 business days depending on your location;

If you receive tracking information for your product and it has not arrived, please contact luxelunaire@outlook.com or WhatsApp: +86 1818810959833.

 

Delivery Estimates for International Orders:

Orders are eligible for free standard international shipping. Customers are not responsible for customs, duties and taxes in their country;

Delivery timeframe for international orders is 10-15 business days, but delivery date and time cannot be guaranteed.

Mail may be shipped by ground, air, or a combination of both. Customers are not responsible for all import duties, tariffs and local taxes specified by the country and region in which they are located.

Incorrectly delivered packages and P.O. Boxes:

Our company is committed to providing our customers with reliable and timely delivery services. However, we would like to draw your attention to the fact that in some cases we are not responsible for misdelivered packages due to incorrect addresses or shipments to the following addresses.